Returns & Exchanges
At BRAT, we want you to be completely obsessed with your purchase. If your new fit isn't quite right, we offer a 30-day window for returns and exchanges on all unworn items with tags attached.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Prepare Your Package
Securely pack your items in their original packaging and attach the prepaid shipping label provided via email.
- 3.Ship It Back
Drop off your package at any authorized carrier location and keep your tracking receipt for peace of mind.
- 4.Receive Your Refund
Once our warehouse inspects the return, your refund or store credit will be processed within 5-7 business days.